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log on text determination procedure
Hi Experts, I've set up a LOG in text determination procedure Y00000001.Now I want to copy that log to next transaction (new procedure Y000000002) but: 1. those text from LOG should be copied into new...
View ArticleCategory in service request in CRm
Hi All i have a requirement to create a Program in CRM of Service Request Create. but i am not able to find the BAPI for this. All i found in BAPI CRM_ORDER_MAINTAIN, But there is no option i found to...
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Function disabled while creating root organization
Hi Experts, I am trying to create new root organization of type Service but all options under "Functions" are disable. Please help. Thanks,Pragadees
View ArticleEnd date determination based on categorization code in service request
Hello experts how can i determine start and end dates based on Categorization code selectioninitial information known Requirementcategory code 1 is requestcategory code 2 is complaintif i select...
View ArticleDue Date of Task
Hi Experts , My client requirement is to create Service Request Doc with Requested Start date as Current & Requested End Date after 3 days of current. I have configured that correctly and it is...
View ArticleImplementation of C4C for an IT Service company
Hi, We would like to implement C4C for an IT service company.I am new to C4C, I have checked other post, but nothing relates to process for IT service company. Instead of Salesforce, client want to...
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How to read category schema on GUI report for service request transaction type?
Hi Team, My requirement is , i want to develop one report which is pull the data categorization 1 to categorization 4 based on service request transaction type.input screen user select service request...
View ArticleImplementation of C4C for an IT Service company
Hi, We would like to implement C4C for an IT service company.I am new to C4C, I have checked other post, but nothing relates to process for IT service company. Instead of Salesforce, client want to...
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Actions Based on Milestone Date & Status
Hi! all, I am working to setup a action to automatically complete a line item (complaint) when the status is declined manually 'I2211' and when the the claim is 1 day old. I believe I have this setup...
View ArticleA CRM report similar to crm_order_check_status for item categories?
Hi all, The title kind of says it all .. I love using the standard SAP report crm_order_check_status to get the transaction statues of complaints in our system that need my attention but I would...
View ArticleDrop down values are vanishing while edit mode in service order?
Hi Team, I have created 3 AET fields.and implemented Get_P methods ,if user select first drop down value 2nd drop down values will come, if user select 2nd drop down value 3rd drop down value will...
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