Contract for Complaint
Hi experts,I have to complaint guid. My requirement is, I will pass the Complaint guid, I need IBase and Contract for that complaint. Can anybody please give me the table relation or FM's. This...
View ArticleAssign any lead that comes into an outside representative ?
Hi All Can anyone please give me some ways on how to do this? I would like to know within CRM how my internal employee can assign a incoming lead to an external representative.We need to monitor the...
View ArticleCopy text type from quotation to service order
Hello Experts, I maintained a note with standard text type in service quotation. When i create service order as a follow up to this quotation, this note should copy to service order.I maintained the...
View ArticlePrice condition customizing : combine B condition class and A struc. cond
Hi all, I am trying to customize a condition so that when it is modified, the conditions are duplicated and copied to all sub items (as discussed in OSS note 1046336...
View ArticleIn-house Repair in ECC
Hi Experts, I am new to service topic, where I need guidance to know " How In-House repair will carried in ECC for further processes ". Thanks and Regards C Ramesh
View ArticleNot able to determine consumption account
Hi Experts, In my service order , there is error saying : Not able to determine Consumption Account .. Have check internal order for service order in ECC..Have checked Purchase requistion for Spare...
View ArticleGet Non Billable Confirmation from Complaint
Hi Friends, Here I query that I need to get the Non Billable confirmations from a complaint. The flow in the System is Complaint -> Service Order Quotation -> Service Order -> Billable and Non...
View Articlehow to mass update status in notification task
Bonjour Please let me know if I am not at the right place for this question (just starting using the SCN forum). Working on ECC 6, I need to update task status to TSCO in around 4500 notifications.I...
View ArticleCRM billing to one-time-account
Hi, is it possible to use CRM Billing, creating a credit memo (G2 invoice), and process payments to one-time accounts in FI? So without having a dedecated debitor for the customer in FI. A next topic...
View ArticleDownloading BOM from ERP to CRM
Dear Experts, I have created material in ERP transaction MM01 and downloaded the same in CRM (via filter settings - MATERIAL, initial download, monitoring objects ).Everything works fine and i am able...
View ArticleOrg. Det. Rule 10000258(Partner_5) behaving differently :(
Dear Experts, Org. Determination Rule 10000258(Partner_5) is not delivering the assigned employees of the org units in quality server where as it works absolutely fine in development server. I have...
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Disabling the Substitution options in SWBP/SO01 transaction.
Hi Experts, I have one requirment to disable the features of Substitution in SBWP/SO01 transaction.Have a look on the picture. Here in the higlighted portions the Options would be disabled. A. Adopt...
View ArticleERP CS to CRM integration scenarios
Hi All, I have a particular request to integrate the Service Notification from CS in ERP into the Service Request in CRM 7. I am not familiar with this particular type of integration and would greatly...
View ArticleBrief about sales cycle in sap crm
Hi Experts, please share a detailed document of sales cycle in sap crm... it would a great help Thanks and Regards,Venkat
View ArticleError while Creating Reservations in ECC via CRM Service Order
Hi Gurus, I am facing one issue while createing reservation in ECC via CRM service order. Internal orders are successfully generated in ECC but still i am getting the following error. Error in system...
View ArticleWarranty Material Assignment to Install Base for Equipments
Hello All,I would be replicating equipment's from Ecc to CRM, these equipments would contain the start date and end date of customer warranties, I am also aware of the business add in CRM_EQUI_LOAD...
View ArticleQueries on Creating Warranty Products in SAP CRM
Hello All,I have ECC as my backend system where all my materials are getting created and sold to customer's however when the customer complains we need to map this requirement in SAP CRM where we need...
View ArticleWarranty Download for Equipment from ECC to CRM
Hello,If I maintain my customer warranty start and end date profiles in tcode ie01 in ECC(Creation of Equipment) do these get downloaded in CRM Install base? There are two posts which I was able to...
View ArticleNot able to re -determine the PDP at ITEM level
Dear All, Below is our requirement: We have two partner functions Ex : PA1 and PA2. We also have two types of Territories ex T1 and T2 In our requirement in service contract header we need to...
View ArticleSAP CS docs
Hi, I need to learn and implement CS module in one of my client. Does any one have a user manual for SAP CS with screen shot that i could refer. Appreciate your help. Thanksharrisharrismasood@gmail.com
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